Hotline

• Phone

  +49 (030)  84 1 85 1 86

• e-Mail

kobv-zt(at)zib.de

The hotline is available to users and librarians for

• acute problems with systems operated by the KOBV-Zentrale,
• any question on KOBV services or KOBV.

E-mails and phone calls are addressed to the "KOBV-Zentrale-Team", i.e.,  the entire KOBV-Zentrale. This way, a quick troubleshooting and a fast and professional response are guaranteed, even during holiday seasons or when one or more employees are absent.

Please always use our collective number and e-mail address for your communication with KOBV-Zentrale.